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BiteTheSmile docs

Buying more credits — top up when you run low

If a busy month burns through your credits before your plan refills, you don’t have to wait. A top-up is a one-off bundle of credits added straight onto your balance, so you can keep working.

How to top up

  1. Open Billing & credits in your practice settings.
  2. Press Top up and pick a bundle that fits what you need.
  3. Confirm with your saved payment details.
  4. The credits land on your balance right away — keep working.

A top-up sits on top of your plan’s allowance. It doesn’t change your plan or your refill — it’s just extra credits for now. When your next cycle starts, your plan refills as usual on top of whatever you have left.

Worked example

The practice manager is mid-way through a big batch of before-and-after photos for a whitening case when her balance runs out. Instead of waiting for next month’s refill, she opens Billing & credits, taps Top up, picks the smallest bundle, and confirms. Her balance updates instantly and she finishes the set without breaking stride.